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When a family member chooses not to seek help

 

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  • When a family member chooses not to seek help
  • By Centre for Addiction and Mental Health
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  • When a family member chooses not to seek help

People with mental health or addiction problems are not always willing to seek treatment. They may not believe there is a problem. Or they may feel that they can address the issue on their own, without treatment. The person may also have fears about the mental health system or concerns about the stigma of a mental health or addiction diagnosis. This is a difficult situation for families. While your family member may not see the need for treatment, you are witnessing the situation and feel they need support.

How should I talk to my family member?

You may be tempted to repeatedly urge, plead or even threaten your family member into seeking treatment. Unfortunately, this often results in a breakdown of communication and the person shutting you out.

Try to use “I” statements rather than “you” statements to express your concerns about the importance of treatment. “I” statements focus on your own feelings or beliefs rather than criticizing or directing the other person. This approach may allow you to get your point across without making your family member feel defensive.

For example, instead of saying “You need to get help!” say “When I hear you talking about how unhappy you are, I feel worried. I think it would be really helpful for you to talk with someone about how you’re feeling.”

Related

  • When a family member chooses not to seek help - PDF version

    Read More

What can I do?

Learn about mental illness and addiction

It can be easier to cope when you feel informed about what your family member is experiencing. Many resources are available, but sometimes it is difficult to know what information is accurate. The “Resources” section in this pamphlet is a good place to start. There may also be education sessions that you can attend.

Talk to your family member about your concerns, and encourage them to seek support

Let your family member know you are concerned. Consider how best to express your concerns. See the “How should I talk with my family member?” section for suggestions.

Suggest that the person see their family doctor or make an appointment at a treatment centre. Ask about the referral process and eligibility criteria and about culture-specific or specialized services (e.g., LGBTQ2S+, spiritually focused) to best meet your needs.

Get support for yourself and your family

It is helpful to get connected with family support. This could include attending an education session, meeting with a therapist or joining a support group. There are also peer family supports in the community. See the “Resources” section for suggestions on where you can find support.

Take care of yourself

Supporting a family member with a mental illness or addiction can be overwhelming. It can be a challenge to balance your own needs with being there for them. Take time for yourself and ensure that your own needs are being met—you cannot support your family member effectively if you are not also taking care of yourself.

  • Make time for activities that help you cope with stress.
  • Make time to see other family members and friends.
  • Don’t be afraid to ask friends and family for help.
  • Be aware of your boundaries and set limits to make sure they are respected.
  • Look after your own physical and mental health, and seek support if necessary.
Support other family members

Mental illness and addiction affect the whole family, as well as the person’s friends. It is important that everyone receives the support they need. Give what support you can, without overwhelming yourself, and direct others to the resources listed at the end of this pamphlet.

Children in particular may need help to understand what is happening. If you are concerned about how a child is coping, you could speak to their family doctor. Support may also be available from a school social worker or through a community organization.

How do I prepare for a crisis?

Try to predict possible crises and plan what you would do. A crisis plan should include contact information for:

  • the nearest hospital
  • crisis lines
  • the local police department
  • a treatment provider
  • a child care provider, if relevant
  • family members or supportive friends.

The CAMH pamphlet When a Family Member Is Thinking about Suicide lists crisis lines and other supports.

What if I think my family member may harm themself or someone else?

  • If there are immediate concerns for your family member’s safety, take them to the nearest hospital emergency department if you can do so safely.
  • If they are unwilling to go to the hospital, call 911. Calling 911 can feel hard. You can explain to the 911 operator that you think your family member is experiencing mental health symptoms, in case a mental health crisis response team is available.
  • After calling 911, you might want to access support to help feel connected and know that you are not alone.
  • If your family member is agitated, threatening or aggressive, call 911 and make sure you and others are safe.

Can I force my family member into treatment?

Everyone has the legally protected right to decide if they want treatment. Treatment is usually most effective when the person has agreed to it. However, in some situations, the Mental Health Act provides ways for people to receive an emergency assessment without their consent.

Form 1

If a physician believes a person is a risk to themself or others, they can write a Form 1. The person may remain in hospital for up to 72 hours while they receive an emergency assessment.

If the person is not found to be a risk to themself or others, they can leave the hospital if they wish, even if it is against medical advice. If the psychiatric team finds that the person is a risk to themself or others, they may be held in hospital under other forms in the Mental Health Act until they are found to be safe to leave.

Form 2

If you are concerned that a family member is a risk to themself or others, you can request a Form 2 from a justice of the peace (www.ontariocourts.ca/ocj). This form allows the police to take the person to a hospital for assessment. At the hospital, a physician will assess
the person to see if they should be put on a Form 1.

Using a Form 2 can negatively affect the relationship you have with your family member. However, the safety of your family member and those around them is the most important consideration.

The police may also take a person to hospital if they, or someone else, have seen the person behaving dangerously as a result of a mental health concern, or if they have a Form 1 or Form 2.

Resources

ConnexOntario
Tel.: 1 866 531-2600
www.connexontario.ca

Mood Disorders Association of Ontario
www.mooddisorders.ca

Canadian Mental Health Association
www.cmha.ca

Family resources

CAMH
Access CAMH family line
Tel.: 416 535-8501 ext. 2

Family Resource Centre
Tel.: 416 535-8501 ext. 33202
Email: family.engagement@camh.ca
www.camh.ca/families

FAME Reconnect Family and
Caregiver Support Services
Tel.: 416 248-2050
www.reconnect.on.ca

Mood Disorders Association of Ontario
https://mooddisorders.ca

Ontario Caregiver Organization
24/7 helpline: 1 833 416-2273
https://ontariocaregiver.ca

Supports for children and youth
Reconnect FAMEkids
Tel.: 416 248-2050
www.reconnect.on.ca

What Kids Want to Know series (CAMH)
(When a Parent Drinks Too Much Alcohol,When a Parent Has Bipolar Disorder, When a Parent Is Depressed, When a Parent Has Experienced Psychosis)
http://store.camh.ca

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