Crisis Resources

Finding Help

If you need help in an emergency or are in crisis:

• visit your local emergency department or call 911
• contact a distress centre in Ontario near you (phone numbers provided below).

Distress lines

When in need of someone to talk to. Operated by various agencies. Open 24 hours a day (unless otherwise indicated):

• Toronto Distress Centres: 416 408-4357 or 408-HELP
• Gerstein Centre: 416 929-5200
• Spectra Helpline: 416 920-0497 or 905 459-7777 for Brampton and Mississauga residents
  TTY: 905 278-4890; Languages: English, Punjabi, Hindi, Urdu, Spanish, Portuguese
• Assaulted Women's Helpline: 416 863-0511; Toll-free: 1 866 863-0511
• Kids Help Phone: 1 800 668-6868; Languages: English and French
• Community Crisis Line Scarborough and Rouge Hospital: 416 495-2891 for 24/7 telephone crisis support. 
  Service borders: south to the lake, north to Steeles Avenue, east to Port Union Road, and west to Victoria Park
• Durham Crisis and Mental Health Line: 905 666-0483
• Oakville Distress Centre: 905 849-4541 for residents of Halton Region (Burlington, Halton Hills, Milton and Oakville) 

Mobile Crisis Response Teams (24 hrs/7 days) Toronto

Toronto:

• Gerstein Centre Crisis Line: 416 929-5200 service borders: south to the lake, north to Eglinton, and then north to Highway 401 (between Bathurst and Bayview), east to Bayview to Danforth and then to Victoria Park, west to Islington Ave.
• St. Mike’s Hospital Mobile Crisis Team via Police Department (911) accessible through police (no direct number). Response team consists of a police officer and a mental health nurse.
• St. Joseph’s Hospital Mobile Crisis Team via Police Department (911) accessible through police (no direct number).

Scarborough/East York

• Scarborough Hospital Regional Mobile Crisis Team via Police Department (911) accessible through police (no direct number).

York Region:

• Community Crisis Response Service, Distress Centre: Toll Free: 1 855 310-COPE (2673)

Peel Region:

• Mobile Crisis of Peel: 905 278-9036, 24 hours, 7 days a week (Mississauga, Brampton, Caledon)

• Credit Valley Hospital; Emergency Department: 905 813-4141. Hours: Monday-Friday, 9:00 a.m. to 11:00 p.m. Saturday, Sunday and statutory holidays, 11:00 a.m. to 11:00 p.m. The mobile crisis team only meets with individuals who are registered in the emergency departments at either Credit Valley Hospital or Mississauga Hospital. Note: Emergency Department is unable to offer medical advice over the phone. Please call Telehealth for medical advice at 1 866 797-0000.

Hamilton

• St. Joseph’s Hospital Crisis Outreach and Support Team (COAST): 905 972-8338

Halton

• Crisis Outreach and Support Team (COAST): 1 877 825-9011. Covers: Oakville, Milton, Georgetown, Acton and Burlington. 

Other Crisis & Information Services

Crisis addiction services

• Toronto Withdrawal Management System
  For Toronto residents: 416 864-5040; Toll-free: 1 866 366-9513
  Hours: 24/7, 365 days a year. Central Access is a primary point of entry into the Toronto Withdrawal Management Services system referral system for individuals 16 years of age and older (operated by St. Michael’s Hospital).

Dual Diagnosis crisis services

• Peel Crisis Capacity Network: 905-273-4900
  Hours: Monday-Friday, 9:00 a.m. to 5:00 p.m.
  After-hours telephone numbers: 416 410-8615 (for individuals under 18 years of age) and 905 278-9036 (for individuals 18 years of age and older).
  Provides crisis response services within 24 hours to individuals with a developmental disability (including dual diagnosis) who are 18 years of age or older.

*These services are provided for information only, without recommendation by CAMH.