Carrie Fletcher brings a healthcare career spanning 20 years to her role as Vice President, People & Experience. Her past roles encompass frontline clinical care in cardiac diagnostics and cardiac rehab, primary care administration, clinical application project management, implementing and operating an Enterprise Project Management Office (EPMO), and Health Information Management (HIM). In Ms. Fletcher’s previous role as Sr. Director EPMO & HIM, the CAMH EPMO was recognized internationally as the Project Management Institute’s PMO of the Year for 2017.
Ms. Fletcher has most recently been focused on working collaboratively with CAMH’s unions – ONA and OPSEU, to support improved health and safety of CAMH’s staff, physicians, volunteers and students. This work has included the reset of CAMH’s Joint Health and Safety committees, and the inception of a Workplace Violence Prevention committee.
Ms. Fletcher has earned a BSc Kinesiology with a minor in Gerontology from the University of Waterloo, an MHSc Health Administration from the University of Toronto, and a certificate in Strategic Human Resource Management from Rotman School of Management at University of Toronto. She is also certified as a Canadian Health Executive with the Canadian College of Health Leaders and is project management certified through the Project Management Institute.
She brings a wealth of leadership experience to her role with a goal of making the experience of people at CAMH one of the best in the country. Ms. Fletcher firmly believes that a positive staff experience translates to a positive patient experience.