- Know the facts. Educate yourself about mental illness including substance use disorders.
- Be aware of your attitudes and behaviour. Examine your own judgmental thinking, reinforced by upbringing and society.
- Choose your words carefully. The way we speak can affect the attitudes of others.
- Educate others. Pass on facts and positive attitudes; challenge myths and stereotypes.
- Focus on the positive. Mental illness, including addictions, are only part of anyone's larger picture.
- Support people. Treat everyone with dignity and respect; offer support and encouragement.
- Include everyone. It's against the law to deny jobs or services to anyone with these health issues.